P and C agencies. The AI workflows that handle quote requests after hours, chase renewals before they lapse, and run the cross-sell motion.
Independent P and C agencies live and die on renewals. The renewal motion is begging for automation, but the agencies that try to fully automate it lose the personal touch that justified their commissions in the first place. Below: the hybrid AI stack that we ship for agencies between 5M and 50M in premium. The stack we actually use Below is the production stack we ship for this category. This one ships in 72 hours and survives a real-world Monday morning.
This one ships in 72 hours and survives a real-world Monday morning. Pipecat for voice, a thin Express service for chat, deployed on Fly.io or Render. We avoid Vercel for anything stateful. Default to Claude 3.7 Haiku for the chat layer and Claude 3.7 Sonnet for the planning and tool-use steps. Fall back to GPT-4.1-mini when Anthropic has capacity pressure.
P and C agencies. The AI workflows that handle quote requests after hours, chase renewals before they lapse, and run the cross-sell motion. It is filed under Vertical Playbooks because that is where operators looking for this problem actually start, and it is written from production work rather than from a content calendar.