Wired into the tools you already run on.

An integration counts here only if the agent can read and write it live during a call. Checking a calendar for a real opening, creating a job in dispatch with the right technician, looking up a customer's history — those are the ones that decide whether an agent books work or just takes messages.

Production integrations by category

• Dispatch and field service — ServiceTitan, Housecall Pro, Jobber, FieldEdge.
• CRM — HubSpot, GoHighLevel, Salesforce, Pipedrive, Follow Up Boss, KvCORE.
• Calendar and booking — Cal.com, Calendly, Acuity, Google Calendar.
• Vertical systems — Clio and MyCase for legal, athenahealth and DrChrono for clinics.
• Telephony and payment — Twilio for the line, Stripe links over SMS for payment.

Anything not on the list

Systems with a documented API are usually a two-day add-on wired directly. Systems without one go through an automation layer, which works but adds latency and a second point of failure — so we say which of the two you are getting rather than badging both as a native integration.

What integration work actually involves

Authentication and token rotation, field mapping to your real pipeline stages, conflict rules so the agent cannot double-book across two calendars, and error handling for when the vendor's API is down mid-call. That last one is the part that separates a demo from production, and it is most of the work.