What we test, and what is still broken.

The target is WCAG 2.1 level AA across the marketing site and the customer portal. This page names the assistive technologies we actually test with, lists the exceptions we know about rather than waiting for someone to find them, and gives a direct route to report a barrier.

What is tested

• Keyboard-only navigation through every conversion path, including the booking flow.
• VoiceOver on Safari and NVDA on Firefox for page structure and form labelling.
• Contrast ratios against the brand palette at both text sizes.
• Reduced-motion preferences honoured on every animated section.

Known exceptions

Some data-dense analytics tables in the customer portal are not yet fully navigable by screen reader, and a small number of embedded third-party widgets — calendar booking and video — inherit their vendor's accessibility behaviour rather than ours. Both are listed here because an unlisted exception is indistinguishable from a claim we did not check.

Reporting a barrier

Email the founder directly with the page and what failed. Accessibility reports get the same triage as a production bug, not a marketing inbox. Where the barrier is in a third-party embed, we will say so and either replace the vendor or provide an accessible alternative path to the same outcome.