An AI receptionist built for dealerships and service centers.
Every service call booked into the right bay while your writers stay with the customer at the counter. We build the voice and chat agent end to end for dealerships and service centers — your scripts, your pricing rules, your booking flow — and wire it into the system your jobs already live in. Published pricing, no platform lock-in.
What dealerships and service centers are actually losing
Your writer is standing at a fender with a customer in front of him. The phone rings four times and drops into a mailbox nobody clears until Thursday.
Year, make, model, mileage and VIN belong in the appointment, not in a conversation held next to the lift. Captured on the call, the coverage question gets settled before the car is on the property.
Every caller wants to know about a loaner, a shuttle, or whether they can wait. Asked at the counter it costs your writer ten minutes; asked by the agent it is a field on the appointment.
The three failure points in automotive
Your writer is standing at a fender with a customer in front of him. The phone rings four times and drops into a mailbox nobody clears until Thursday.
Year, make, model, mileage and VIN belong in the appointment, not in a conversation held next to the lift. Captured on the call, the coverage question gets settled before the car is on the property.
Every caller wants to know about a loaner, a shuttle, or whether they can wait. Asked at the counter it costs your writer ten minutes; asked by the agent it is a field on the appointment.
Does it write into our DMS?
CDK, Reynolds and Reynolds, Dealertrack and Tekion are the systems named on our automotive page, so the appointment, the VIN and the customer record land in the DMS rather than on a notepad. Anything else, we confirm the integration path on the scoping call before you sign anything.
Can it tell warranty work from customer-pay work?
It asks what your writer asks — year, make, model, mileage, and whether this is the concern the car was bought with — and flags the likely path with the notes an advisor needs. It does not adjudicate coverage, because that is your advisor's call and a wrong answer on the phone becomes an argument at pickup.
What about jobs that need a part ordered?
It books against your real bay capacity rather than an idealized calendar, so it never promises a slot the shop cannot staff. If the job needs a part sourced, it takes the request, tells the customer you will confirm once the part is in, and creates the follow-up instead of inventing a date.