An AI receptionist built for carriers and brokerages.
Check-calls, detention starts and load status handled so dispatch only touches the exceptions. We build the voice and chat agent end to end for carriers and brokerages — your scripts, your pricing rules, your booking flow — and wire it into the system your jobs already live in. Published pricing, no platform lock-in.
What carriers and brokerages are actually losing
A dispatcher covering forty trucks spends the day answering the same three questions from drivers, and not one of the three needed a human to answer it.
Detention starts when the driver arrives at the gate, not when somebody gets around to writing it down. Every hour logged late is an hour nobody can bill for.
Loads do not stop moving at six. Overnight coverage is one person's cell phone, and whether a broker reaches you depends on whether that person was already asleep.
The three failure points in logistics
A dispatcher covering forty trucks spends the day answering the same three questions from drivers, and not one of the three needed a human to answer it.
Detention starts when the driver arrives at the gate, not when somebody gets around to writing it down. Every hour logged late is an hour nobody can bill for.
Loads do not stop moving at six. Overnight coverage is one person's cell phone, and whether a broker reaches you depends on whether that person was already asleep.
Does it work with our TMS?
McLeod, TMW, Trucker Tools and Truckstop are named on our logistics page and Samsara is in our integration catalog for fleet data, so check-call logging, status updates and detention timestamps write into those. A different TMS gets confirmed on the scoping call rather than listed as if it already existed.
Can drivers call it in Spanish?
Yes. It detects the language on the open and continues in it, and the check-call is written into your system in one consistent format regardless of which language the call happened in, so dispatch reads one thing.
Will it quote rates?
No, and that is deliberate. Rate is a judgment call that belongs to your broker, so the agent captures the lane, the equipment, the dates and the commodity and routes it to whoever prices it — with the details already filled in, so the callback takes a minute instead of ten.