A plain-language overview of what we build, who we build it for, and how we are different from off-the-shelf bots. Part of the Getting started section of the TrainYourAgent documentation, written to be executed against rather than skimmed.
TrainYourAgent builds and operates custom AI agents for small and mid-sized businesses. We deliver voice agents that answer your phones, chat agents that handle your inbound web traffic, and back-office agents that take the repetitive computer work off your team. We then run the whole thing for you so you never see a config file.
Most of our customers are operators running businesses between five and three hundred employees. They have a real revenue line, a real phone number that rings, and a real team that is being pulled away from high-value work to handle calls, messages, and data entry. They have usually tried a chatbot platform, found it disappointing, and want something that actually understands their offer. We work across home services, healthcare clinics, professional services, hospitality, logistics, and…
A typical engagement includes one or more of the following. A voice agent that answers your main business line, handles common questions, qualifies callers, books appointments on your calendar, and transfers genuine hot leads to a human within seconds. A chat agent that sits on your website and handles the same flow for typed conversation. A back-office agent that watches your inbox, your CRM, or your spreadsheet and takes action on patterns we agree on…
The market has many voice agent platforms. Most of them sell you a self-serve dashboard, hand you a list of features, and expect you to figure it out. The result is a half-built agent that nobody on your team trusts. We do the opposite. We scope the agent on a call with you. We build the first version in a sandbox where you can call in and test it. We tune the prompts, the voice…
This article is part of the Getting started section. A plain-language overview of what we build, who we build it for, and how we are different from off-the-shelf bots.