A 27-question scorecard you can run in 20 minutes that tells you whether your business is ready to deploy AI or needs to fix data, ops, and ownership first.
Most SMBs that fail at AI did not fail because of the AI. They failed because they were not ready for it. The data was a mess, nobody owned it, the ops team did not have bandwidth, and the founder thought a demo was a deployment. This scorecard surfaces all of that in 20 minutes. The 72-hour deploy plan We ship most projects in this category on a 72-hour clock.
Interview the two people who do this job today. Pull 50 sample inputs (calls, chats, tickets). Identify the three top customer intents. Stand up the eval harness with 25 cases drawn from the sample inputs. The eval harness has to exist before the first prompt does.
A 27-question scorecard you can run in 20 minutes that tells you whether your business is ready to deploy AI or needs to fix data, ops, and ownership first. It is filed under AI Strategy because that is where operators looking for this problem actually start, and it is written from production work rather than from a content calendar.