Boston practices lose the same three calls every week, and they lose them at the hours nobody is at the desk. This is the dental agent built for the Boston-Cambridge-Newton metro: it answers, qualifies, and books across Greater Boston without anyone in Boston picking up.
New patient calls answered, insurance verified, hygiene visit booked — all hours. The agent answers every call from across the Boston-Cambridge-Newton metro in under two rings, applies your dental pricing rules, and books against your live calendar. Boston practices run the same escalation policy at 2am that they run at 2pm, which is the part a dental practice cannot staff for.
Every Boston build starts from the same question — what does this dental practice lose in a week, and which of those losses is recoverable. The three above are the ones that show up in MA again and again. The agent is scoped against them rather than against a feature list.
Yes — appointment booking, patient lookup, insurance plan reading, all native on the major PMS systems.
Yes. Configurable cadence, tied to your recall report. Books straight into the hygiene column in your schedule.
Yes. We sign a BAA before any PHI flows. Audit logs retained per your policy. Minimum-necessary disclosure on every interaction.