Live Property Management voice + chat agent in 21 days.
This is the delivery page rather than the research page. Three real Property Management situations the agent has to handle, the four-phase timeline from kickoff to live traffic, and the three numbers we commit to: 10 use cases mapped, $1,200–$4,200/mo savings range and 21-day implementation.
Three situations this has to handle
The Saturday-morning heat outage — Saturday at 6am in January. A tenant in one of your 240 units calls because the heat is out and her kids are cold. Without the agent, your on-call coordinator gets paged, calls the on-call HVAC vendor, coordinates the visit. The whole thing takes 90 minutes and the coordinator is now awake for the day. With the agent in front: at 6:02am, the tenant has been on a call with the agent, which has triaged (life-safety vs habitability), confirmed the outdoor temperature, dispatched the on-call HVAC vendor with the unit address and access code, and sent the tenant an SMS with the vendor's ETA. The coordinator gets a status summary at 7am. The vendor is in the unit by 8.
The leasing-inquiry weekend — Friday at 6pm through Sunday at 6pm, your leasing line gets 47 calls about your seven active vacancies. Your leasing agent is doing in-person showings and can't answer. In the old workflow, maybe 20 of those calls get returned by Monday and only 12 convert to showings. With the agent, all 47 get a live conversation, 38 get qualified for the right unit, 28 get a self-showing booked for the weekend. By Monday, your seven vacancies have 28 active applications in process versus a typical Monday's 9.
The lease-renewal quarter — You have 240 doors. Across the quarter, 80 leases are coming up for renewal. In the old workflow, your team gets to maybe 40 of them 30 days out, and you lose meaningful renewals to inattention. The agent calls all 80 at the 90-day mark, presents renewal terms aligned to your owner's rent strategy, and either renews on the call or starts the make-ready conversation. Renewal capture climbs materially; vacancy days drop by a meaningful amount across the quarter.
The four phases
Week 1 — Discovery + scope. Map your PM software, vendor list, on-call rotation, leasing process, owner portal, and integrations.
What the property management coordinator opens with
"Hi, I'm a tenant at 145 Oak Street, unit 3B. My heat just stopped working and it's freezing." That is the first line, and it is deliberately a question rather than a greeting — the fastest way to find out whether this is an emergency or a price enquiry is to ask.
The three KPIs we commit to
10 use cases mapped
$1,200–$4,200/mo savings range
21-day implementation
Related trades we build for
Operators in real estate, hvac and landscaping run a similar build, because the failure pattern is the same even when the vocabulary is not.