Seattle firms lose the same three calls every week, and they lose them at the hours nobody is at the desk. This is the accounting agent built for the Seattle-Tacoma-Bellevue metro: it answers, qualifies, and books across Puget Sound without anyone in Seattle picking up.
Tax-season phone meltdown handled — clients triaged + checklists sent before the appointment. The agent answers every call from across the Seattle-Tacoma-Bellevue metro in under two rings, applies your accounting pricing rules, and books against your live calendar. Seattle firms run the same escalation policy at 2am that they run at 2pm, which is the part a accounting firm cannot staff for.
Every Seattle build starts from the same question — what does this accounting firm lose in a week, and which of those losses is recoverable. The three above are the ones that show up in WA again and again. The agent is scoped against them rather than against a feature list.
Yes. The agent runs your scoping questions and routes to the right CPA based on engagement complexity.
Yes — all three, plus a few smaller ones. Client creation, task assignment, and document request links flow natively.
Yes. Multi-skill routing distinguishes tax vs bookkeeping vs advisory inquiries and assigns accordingly.